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The terms and conditions that apply to BigPond Office are in Our Customer Terms.
A summary of the key terms are set out below:
Summary of Key Terms Value Added Services.

  • The prices and terms for any services you use now or in the future are in Our Customer Terms, which are available at www.telstra.com.  If you haven't already received it, we will send you a summary.  Please read it carefully.
  • Under Our Customer Terms, we may change the terms and charges for your plan. The summary sets out how we can do this. 
  • Our Privacy Statement sets out how your personal information is collected, used and disclosed.  You can obtain a copy on www.bigpond.com.  We may tell you about your services by any means.  We may also market to you in any way even after you are no longer our customer, unless you tell us not to by calling 1800 039 059.
  • We use our monthly Ponderings newsletter to tell you about our service and you cannot opt-out of receiving it.   
  • For the charges and other terms that apply to the use of the service, please check the relevant section in Part G of the BigPond service section of Our Customer Terms, available here.
  • If you are signing up for a minimum term and your service is cancelled during the minimum term, you may need to pay a fee as set out in the relevant section of Our Customer Terms.
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